Shipping Policy
Who We Are
Global Delivered (“we,” “us,” or “our”) operates the website globaldelivered.com (the “Site”).
Our goal is to provide a seamless, reliable, and transparent shipping experience to ensure your complete satisfaction. Below you will find detailed information about our shipping process.
Shipping Costs
Free Shipping:
We proudly offer free shipping on all orders within our delivery areas.
Shipping Range
Delivery Area:
We currently ship within the UAE.
Future Expansion:
We are actively exploring opportunities to expand our delivery areas to additional countries.
Order Processing Time
Processing Time:
Orders are processed within 2–3 business days (Monday to Friday).
Cut-off Time:
Orders placed before 10:00 PM (GST) will begin processing the same business day.
Orders placed after this time will be processed on the next business day.
Non-Processing Days:
Orders are not processed on weekends or public holidays.
Delivery Time
Estimated Delivery Time:
Orders typically arrive within 12–15 days after processing, depending on the destination.
Please note that delivery times may vary due to weather conditions, carrier delays, or peak shipping seasons.
Shipping Process
Courier Services:
We use reliable and trusted carriers such as Logistiq & eshipper Courier to ensure safe and timely delivery.
Tracking Information:
Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment in real time.
Lost or Damaged Items
Damaged Orders:
If your order arrives damaged, please contact us within 1 day of delivery. We will promptly investigate and arrange a replacement or refund if applicable.
Lost Orders:
If your order has not arrived within the expected timeframe, please contact us so we can initiate an investigation with the shipping carrier.
Returns
For detailed information regarding returns and refunds, please refer to our Return and Refund Policy available on our website.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Email: info@globaldelivered.com
Phone: +1 (631) 805-0999
Address:
Global Delivered
224 61st Street
West New York, NJ 07093
United States
Business Hours:
Monday to Friday – 9:00 AM to 5:00 PM